Established in 2002, The Escalator Company is our family business run by Operations Director, Kelly Lucas and her brother Lee, who is a Director and engineer.

Our vast knowledge and huge catalogue of spare parts mean that many pieces of machinery can be refurbished to meet current safety and engineering compliance and go on for many years to come.

We take great pride in our craft and aim to give our customers well-repaired and serviced machinery that provides years of excellent and, most importantly, safe performance.

That’s why we specialise in mending, refurbishing and upgrading and will always recommend this first unless replacement is absolutely necessary.

Whether fixing, servicing or installing, we focus on delivering a high-quality service that meets stringent safety regulations and adheres to the customer’s brief. Compliance is a top priority and engineers work to an efficient schedule while also taking the time to ensure the highest standards are met.

All engineers are fully qualified, with at least eight years’ industry experience. We have worked with all types of manufacturers’ machines including Otis, Thyssen, Kone, O&K, Schindler, Fiam and J&E Hall.